Laika Caravans S.p.A., with registered office in Via Certaldese 41, 50026 San Casciano in Val di Pesa (FI) (hereinafter referred to as “Laika”) which may be contacted by e-mail at email@example.com, operating as Data Controller, hereby informs you that the Personal Data supplied by the customer (hereinafter referred to as the “Customer”) in the scope of contractual relationship with the Dealership will be processed in accordance with the present statement.
1) What types of personal data are processed by Laika?
Laika collects the following types of personal data (hereinafter “Personal Data”):
- the Customer’s name, surname, home address, date of birth;
- the Customer’s contact data;
- the purchased vehicle start of warranty date in accordance with the Dealer/Customer Contract.
2) How is your information used and for what purposes?
Laika processes Customer’s personal data using manual and electronic tools, suited to guarantee security and confidentiality and to prevent unauthorised access, disclosure, modifications and subtractions by adopting appropriate technical, physical and organisational measures, to:
a. activate and implement the warranty of the vehicle purchased by the Customer;
b. determine the cause/circumstances of faults to the vehicle and/or its components, also to identify whether the warranty granted by Laika is applicable or not;
c. fulfil obligations arising from the applicable rules, including notifications to competent authorities and to supervisory bodies and to comply with their requests; (the purposes from (a) to (c) are jointly defined as “Contractual Purposes”);
d. to complete potential mergers, sale of goods, sale of the company or company branch by disclosing and transferring personal data to the concerned third party or parties; (the purposes in (d) are defined as “Legitimate Interest Purposes”).
e. with the Customer’s prior consent, for sending marketing communications on products and services offered by Laika. Such communications may be sent either via traditional communication methods, e.g. by mail or means of telephone calls from an operator or by means of automated communication tools (e.g. e-mail, text messages etc.); (the purposes in (e) are defined “Marketing Purposes”).
3) Which is the legal basis of processing?
Personal Data processing is necessary with reference to Contractual Purposes essentially in order to:
- implement the warranty relating to vehicle ownership in Section 2(a), (b) and (c);
- adapt to the provisions of applicable law as provided in Section 2(c).
If the Customer does not provide Personal Data for Contractual Purposes, it will not be possible to activate the purchased vehicle warranty. The processing of personal data for the purposes of legitimate interest referred to in section 2(d) is performed in accordance with Art. 6(f) of the General Data Protection Regulation 679/2016/EU (hereinafter referred to as the “GDPR”) for pursuing the legitimate interest of Laika which is evenly balanced with the Customer’s legitimate interest, since the Personal Data processing activity is limited to that strictly necessary for implementing the warranty.
Processing for Legitimate Interest Purposes is not mandatory and the Customer may oppose to said processing with methods illustrated in this Personal Data Processing Statement. If the Customer opposes to said processing, their data may not be used for Legitimate Interest Purposes, except for the cases in which Laika demonstrates the presence of prevailing mandatory legitimate reasons or to exercise or defend a right according to Art. 21 of the GDPR.
Finally, processing is optional for marketing purposes. The Customer will not be able to receive commercial communications referred to in Section 2(e) if his or her consent is refused. The Customer may revoke consent at any time, in accordance with the procedures referred to in the subsequent section 6 of this personal data processing statement.
4) Who can have access Personal Data?
For the Contractual Purposes above, Personal Data may be transferred to the following third parties performing activities functional to activating the purchased vehicle warranty, located within the European Union: (a) third-party suppliers of assistance and consultancy services for Laika with reference to the activities in the technology, accounting, administrative, legal, insurance sectors (by way of example only); (b) companies of the group to which Laika belongs; (c) subjects and authorities whose right of access to personal data is expressly recognised by law, regulations or measures adopted by competent authorities. These recipients process Customer data as controllers or processors.
For Legitimate Interest Purposes, Personal Data may be transferred to the following categories of recipients, located within the European Union: (a) thirdparty suppliers of assistance and advisory services for Laika, (b) companies of the group to which Laika belongs, (c) potential buyers of Laika and entities resulting from mergers or any other form of processing concerning Laika, (d) competent
For the aforesaid Marketing Purposes, the Customer’s Personal Data may be transferred to the following categories of recipients, located within the European Union: (a) third-parties responsible for personal data processing, providers of assistance and consultancy services for Laika with reference to sending activity of marketing communications; (b) companies of the group to which Laika belongs.
5) Are personal data transferred abroad?
The Customer’s Personal Data will not be transferred to countries outside the European Economic Area. Should Laika transfer the Customer’s data to countries outside the European Union, this will be in compliance with the appropriate guarantees and applying Articles 45 and 46 of t he GDPR.
6) Which rights are recognised on Personal Data?
The Customer may at any time and free of charge by sending an e-mail to theaddress firstname.lastname@example.org, exercise the following rights:
a. obtain from Laika confirmation of the existence of their data and be informed about data content and source, verify accuracy and request integration, updating or amendments;
b. obtain erasure, anonymisation or blocking of data which have been unlawfully processed;
c. object to the processing, in whole or in par t, on legitimate grounds;
d. revoke, at any time, consent to data processing (in relation to treatments for which such consent is required), without compromising the lawfulness of the processing based on consent provided before revocation;
e. ask Laika to restrict processing of their personal data if:
- the accuracy of the personal data is disputed;
- the processing is illegal;
- Laika no longer needs the personal data for processing purposes but said personal data are required for establishing, exercising or defending legal claims;
- the Customer has objected to processing pursuant to Article 21(1) of the GDPR pending the verification concerning prevalence of mandatory legitimate reasons of Laika to continue the processing.
f. to oppose to the processing of their Personal Data;
g. ask for cancellation of t heir Personal Data without undue delay;
h. obtain portability of their Personal Data;
i. lodge a complaint to the Data Protection Authority.
7) Period of Personal Data retention
Personal data will be kept for the period of time necessary to fulfil the purposes for which such data were collected, as stated in this Personal Data Processing Statement.
8) How can the Data Controller be contacted?
In case of doubts or concerns regarding this Personal Data Processing Statement or to exercise the rights provided hereby, the Customer may contact Laika at the following address email@example.com.
9) Amendments and updates
This statement is valid from the date indicated below. Laika may, however, with sufficient advance notice, make changes and/or additions to this statement, also as a result of any subsequent changes and/or regulatory additions. The Customer is kindly recommended to review the more detailed statement available on the website www.laika.it