Privacy Policy

Notice pursuant to Section 13 of Legislative Decree 196/2003 on the processing of personal data relevant to the activities governed by this booklet. 

1) Purpose of data processing.
Personal data, including sensitive data, shall be collected for the following purposes:
- the correct and complete implementation of this warranty and the relative obligations pursuant to laws, directives and community regulations, as well as the performance of additional services consequent to the sale of the vehicle and/or related products (e.g., after-sales service, recall campaigns, etc.);
- to protect any legitimate interest, and exercise or defend any rights;
- to identify the causes/circumstances, which have resulted in defects of the vehicle and/or its components, also to determine whether there are grounds for forfeiture of the warranties and/or to verify the truthfulness of the representations made by the customer/user.
- public relations, commercial and marketing initiatives (e.g., courtesy notices, invitations to presentations/shows/events, distribution of customer satisfaction questionnaires, distribution of information and advertisement material pertaining to new products/accessories, promotional offers, newsletters, etc.).

2) Data processing methods.
The processing involves the operations, or set of operations, contemplated in Section 4, par. 1, letter a) of Legislative Decree 196/2003. The said operations may be carried out with or without electronic or automated means. Data processing is performed by entities (appointed, depending on the circumstances, Persons in Charge of the Processing or Data Processors pursuant to Section 30 and Section 29, respectively, of Legislative Decree 196/2003), cooperating with the data controller’s organisation, also as external collaborators.

3) Provision of personal data.
nting the warranties contemplated herein even after signing the warranty certificate. Failure to consent to the processing shall prevent proper management of the existing business relationship.

4) Categories of entities to whom or which the personal data may be communicated.
Personal data may be communicated to:
- LAIKA Caravans S.p.A. Service Network (authorised workshops, service centres, dealers);
- third-party manufacturers and/or suppliers of vehicle components found to be defective;
- insurance agencies, public bodies and organisations, for the purpose of fulfilling legal obligations;
- parent companies, subsidiaries and connected companies solely for current administrative and accounting purposes;
- entities entitled to receive the data pursuant to the provisions of laws, regulations or community directives to the extent envisaged by such laws, regulations or directives.
- other entities (companies/professionals) collaborating as autonomous Data Controllers to the activities contemplated in this booklet or conducting activities functional thereto. 5) Dissemination of data. Personal data are not subject to dissemination.

6) Transfer of data abroad.
Processing of personal data may also include their communication abroad, both inside and outside the European Union, to the country of residence of the customer/user or the country where the vehicle is located, but limited to the data that are strictly required for the purposes specified above.

7) Data subject’s rights.
To exercise his/her rights pursuant to Section 7 of Legislative Decree 196/2003 (obtain confirmation as to whether or not personal data concerning him/her exist and obtain intelligible communication thereof, obtain information on the source of the personal data and confirmation of the contents of the notice, obtain the updating, rectification or completion of the data, obtain erasure or object to the processing of data processed unlawfully), the data subject may directly contact the Data Controller or the Data Processor identified on the detailed notices made available on the website

8) Data controller.
The data controller is Laika Caravans S.p.A., with head office in San Casciano Val di Pesa (FI), Via Certaldese no. 41/A